PRIVACY POLICY

summer chairlift 2 Val d'Este saint Gervais Chamonixsummer chairlift 3 Val d'Este saint Gervais Chamonix

The present section entitled "Privacy Policy" is intended to inform you about the way in which any personal information you may communicate to us, on our Site, in our hotels, or by any other means, is handled.

Hotel Val d'Este is committed to handling the data you entrust to us in a transparent, confidential and secure manner.

In processing your personal data, Hotel Val d'Este recognizes the importance of ensuring the protection and security of your privacy and personal data, and has established this "Privacy Policy" section in compliance with the strictest criteria for the protection of personal data, as well as any applicable regulations, including Law No. 2018-493 of June 20, 2018 and the General Data Protection Regulation (hereinafter "GDPR") that came into force on May 25, 2018.

The manner in which your personal data is processed and collected applies to all users of the Site and/or customers of Hotel Val d'Este. We invite you to read it carefully. If you do not agree with the process implemented by Hotel Val d'Este, please do not communicate any personal information about yourself and stop using the Site. By continuing such communication, you acknowledge that you have been informed of the processing of your personal data and accept it.

The present "Privacy Policy" section may be modified by Hôtel Val d'Este at any time and without prior notice, in particular as a result of changes in legislation. The new section will apply as of the date it is posted on the Site. By communicating personal information after these modifications have been made, you accept the new section.

Therefore, in accordance with the RGPD adopted by the European Parliament on April 14, 2016 and the French Data Protection Act of January 6, 1978 as amended, Hotel Val d'Este informs you of the following:

‍

Identity of the data controller

Hotel Val d'Este is responsible for processing personal data.

Information collected and use of your personal data by Hotel Val d'Este

We only collect information that is adequate, relevant and limited to what is necessary for the purposes for which it is processed ("data minimization").

Your personal data may be collected on various occasions:

Visit our website

During your browsing on our site, information may be recorded or read on your terminal. We use the Google Analytics audience analysis service. The information collected via Google Analytics (in particular IP address) enables us to monitor the volume, type and configuration of traffic using our Site, in order to develop its design and layout. The information collected also enables us to improve your customer experience by sending you personalized offers tailored to your needs.

Contact us

To contact our teams, we collect the following data from the contact form:

  • First and last name; Harold Vermon
  • Company name; Hotel Val d'Este
  • Phone number : +33 6 60 87 92 59
  • E-mail address ; valdeste@repaires.com

Cookies

Hôtel Val d'Este, as publisher of the Website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile, etc.) when you visit our Website.

Hotel Val d'Este uses cookies to enable you to share content on social networks, to provide you with advertising offers in line with your tastes and to find out which pages of the site are visited and how often.

For this purpose we collect the following data:

  • Navigation path taken by a visitor to our website ;
  • Duration of visit to the Site or page ;
  • The page from which the visitor leaves the Site;
  • Country, region or city from which access was gained ;
  • Device;
  • Recurring or new visitor.

‍

Recipients of personal data

Only Hôtel Val d'Este and its authorized sales and marketing employees will receive your personal information, within the limits of their respective responsibilities and in compliance with this section.

Hotel Val d'Este does not market, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers within the European Union, or an administrative or judicial authority that has ordered it to do so.


Security of your personal data

By communicating your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. Hotel Val d'Este employs all technical and organizational security measures to ensure the protection of your information, in compliance with regulations.

However, despite all these precautions, no data transmission over the Internet is completely secure. Consequently, any communication of your data will be made at your own risk, and Hôtel Val d'Este cannot be held responsible in the event of intrusion by third parties for whom your information was not intended.


User rights

Pursuant to Law No. 2018-493 of June 20, 2018 on the protection of personal data and the RGPD, as a data subject, you have certain rights, which may be exercised by sending an email to: contact@hotel-valdeste.com

These rights are as follows:

1. Right of access and communication of your personal data

You have the right to obtain from Hotel Val d'Este confirmation as to whether or not your personal data is being processed and, if so, the right to access your personal data.

Upon request, Hotel Val d'Este will provide you free of charge with a copy of your personal data being processed. The provision of other requested copies may entail administrative costs.

2. Right to port your personal data

You have the right to receive your personal data provided to Hotel Val d'Este in a structured, commonly used and machine-readable format, and the right to transfer this data to another data controller.

3. Right to rectify your personal data

You have the right to ask Hotel Val d'Este to correct your personal data if they are not correct.

In the event of data correction, Hotel Val d'Este undertakes to inform each recipient to whom the corrected data has been sent.

4. Right to delete your personal data - "right to be forgotten

You have the right to obtain from Hotel Val d'Este, the deletion of your personal data when one of the following reasons applies:

  • Your personal data are no longer required for the purposes for which they were collected or processed;
  • You withdraw the consent on which the processing of your personal data is based and there is no other legal basis for such processing;
  • You object to the processing by virtue of the right to object and there is no legitimate interest justifying the processing;
  • If your personal data is processed unlawfully ;

Unless otherwise provided, Hotel Val d'Este is not obliged to delete your personal data insofar as processing is necessary to fulfil a legal obligation to which Hotel Val d'Este is subject or for the purpose of declaring, exercising or defending a right in the event of any dispute.

In the event of the deletion of your personal data, Hotel Val d'Este will notify each recipient/entity to whom the deleted data has been transmitted, unless such communication proves impossible or involves a disproportionate effort.

5. Right to object to the collection and processing of your personal data

This right can only be exercised in one of the following two situations:

  • Where the exercise of this right is based on legitimate grounds; or
  • When the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.
    ‍

Response times

Any request relating to the communication, portability, rectification, deletion, opposition to the processing of your personal data, must be accompanied by a photocopy of a signed valid identity document and mention the address at which Hotel Val d'Este may contact the applicant.

Hotel Val d'Este undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time, which may not exceed 1 month from receipt of your request.


Personal data breaches

In the event of a breach of your personal data, Hotel Val d'Este undertakes to notify the CNIL under the conditions prescribed by the RGPD.

If you consider that Hôtel Val d'Este is not complying with its obligations with regard to your personal data, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https: //www.cnil.fr/fr/plaintes/interne